OZ Payday Advance Privacy Policy
Your privacy and security is of the utmost importance to us. The information you provide is stored within our secure systems.
USE OF YOUR INFORMATION
We collect the personal information we need to provide products and services we offer, including loan broking services and payday loans. We collect personal information about our customers so that we can complete loan broking services and payday loan transactions, administer accounts, provide customer support, to meet regulatory requirements and to further develop and research our products and services.
Where practicable, we will collect personal information directly from the individual concerned. Sometimes we will collect it from a third party, such as a credit-reporting agency, a data matching organization or from a publicly available source such as a company or a government body/authority. The type of information we collect, and where we get it from, will depend on the product or service you has applied for.
If we perform an identification check on, or obtain an identification reference for, an individual who is to become a signatory on an account with us, we are doing so to comply with the anti-money laundering and counter-terrorism financing laws of Australia.
If any personal information we need is not available, or not provided, we may not be able to provide the relevant product or service.
You have a right to receive a copy of the information we hold about you if you apply to us in writing. A fee will be payable.
USING YOUR INFORMATION FOR MARKETING PURPOSES
We may use your information in order to select and tell you about products and services available form us or from other companies in our Group which may be of interest to you and we may share your information with them for analysis, for marketing purposes or so that they may contact you about their products or services. We may pass your information to agencies conducting market research for us.
If you deal with us by telephone it is possible your call may be monitored or recorded. The purpose of doing this will depend on which part of our business you are dealing with. We may record or monitor your call for training, quality, verification and authentication purposes.
Privacy law and how it applies to OZPaydayAdvance.com
OZPaydayAdvance.com privacy policy meets the requirements of the National Privacy Principles under the Privacy Act 1988 (Cth) even though we are not legally bound by the National Privacy Principles.
Ensuring your personal information is up-to-date
We rely on the personal information we hold about you in conducting our business. Therefore, it is important that the information we hold about you is accurate, complete and up-to-date. This means that from time-to-time we may ask you to tell us if there are any changes to your personal information. If you find that information we hold about you is incorrect, please contact us immediately.
Security of your personal information
The security of your information is important to OZPaydayAdvance.com and we take all reasonable precautions to protect your information from misuse, loss, unauthorized access, modification or disclosure.
Some of the ways we protect your information include but are not limited to:
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restricting access to personal information to employees who need it to perform their day-to-day functions;
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providing employee training in relation to privacy and confidentiality;
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data encryption technology and firewalls;
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maintaining technology to prevent unauthorized computer access including identifiers and passwords.
Responding to your request
We will attempt to resolve your concerns within 14 days. However, where the matter is complex, we will write to you and advise you that we will attempt to resolve the matter within 30 days.
Additional Information
If you would like more information about privacy laws generally please contact:
The Privacy Commissioner
Office of the Federal Privacy Commissioner
GPO Box 5218
Sydney NSW 1042
Phone: 1300 363 992
Internet: http://privacy.gov.au
Email: privacy@privacy.gov.au
If you have privacy concerns
If you have concerns about the way in which we have handled your personal information or believe your privacy has been compromised you should contact us immediately at customercare@OZPaydayAdvance.com. You should advise us that your concern is in relation to a privacy matter and provide full details of your concern. We ask you to place your concerns in writing in order for us to fully understand and investigate the issues you have raised. |
